Susan Diffenderfer

Safety Management Consultant, PT, WCP®, ASC

Healthcare, Ergonomics, General PA

 “As a physical therapist working in a variety of settings, I have experience in assessing the causes of injury with a focus on ergonomic and mechanical hazards. My degree in Biology and Psychology helps me to understand biologic and chemical exposure risks and human behavioral factors. As a safety professional, I have the joy of using these experiences to help prevent injuries. My goal is to partner with our policy holders to optimize their safety programs and safety culture for a more fulfilling and productive workplace.”

Susan joined The MEMIC Group in 2018 as a Safety Management Consultant. She holds an Advanced Safety Certification from the National Safety Council and is a Certified Worker’s Compensation Professional. She is a licensed Physical Therapist with over 30 years of experience practicing in specialty areas including industrial health and geriatric care. During her tenure with MEMIC, Susan has worked with our healthcare, hospitality, education, and manufacturing industries. 

Prior to MEMIC, she was a facility rehabilitation manager, as well as a regional rehabilitation manager for a large contract provider. She has taken an active role in education, training, and quality assurance programs. She had a role in the safety of all employees within the facilities and worked to decrease hazards and improve safety practices. She has also been the director of an industrial rehabilitation program working closely with a wide variety of employers including manufacturing, construction, healthcare, and hospitality to modify work practices to reduce injuries and return injured employees back to work quickly. 

Susan graduated from Mount Holyoke College in Massachusetts with a bachelor’s degree in Biology and Psychology and from the University of Connecticut with a bachelor’s degree in Physical Therapy.