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Work at MEMIC

Job Openings

Policy Services Assistant

Location: Portland, ME


General Summary:
The Policy Services Assistant is part of the team that is responsible for daily handling of all incoming mail for the Underwriting department as well as all outgoing policy documents. Incoming mail includes paper mail, incoming faxes/e-mail, Experience Modification worksheets, etc. These functions include scanning and indexing incoming documents to the appropriate workflow. After scanning is complete, ensures proper handling, security and destruction of paper documents. Outgoing document handling includes Policy Quality Assurance and preparation of policies for delivery to policyholders to ensure timely delivery to company mailroom for same day mailing. These tasks require use of ImageRight, CSC and AS400 systems.


  • Daily scanning and indexing of all incoming documents.
  • Preparation of outgoing Policy documents for Policyholders and Agents.
  • Monitor and Route incoming Experience Modification worksheets.


  • Requires a high school graduate or equivalent.
  • Insurance experience helpful but not required.
  • Ability to type with speed and accuracy.
  • High proficiency with PC and Windows.
  • Proficient in MS Office (Access, Excel, PowerPoint, Word) a must.
  • ImageRight experience a plus.
  • Strong organizational skills and ability to multi-task are essential.
  • Strong written and verbal communication skills a must.

How to Apply:
  Apply by emailing resume to hr@memic.com. You can also reach us by calling 1-800-660-1306.
  1. *Processes the workflow for policy issuance, endorsements, cancellations and renewals by entering the information into policy systems on a daily basis and releasing the task.
  2. *Ensures that all policies are within compliance standards and regulations.  Any discrepancies are brought to the Underwriters' attention.
  3. *Ensures that all policies provide appropriate coverage. Any discrepancies are brought to the Underwriters' attention.