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Job Openings

IT Systems Operator

Location: Portland, ME

General Summary:
The IT Systems Operator will perform a variety of jobs within IT Operations to include, but not limited to, help desk coverage, equipment ordering, software ordering, software license control to include research, Hardware and software inventory, Operator tasks as needed, and project involvement as needed.

Responsibilities:

  • Help Desk coverage – Answer phone and solve issues as ability allows, allocating calls that can’t be resolved easily to a technician.
  • Establishes a relationship with our Hardware and Software vendor, creating the PO requisition and getting the appropriate signatures.
  • Organizes and maintains all software licenses, may include research into old software, upgrades and maintenance to new and existing software programs.
  • Obtains hardware and software inventory data which will include keeping records and maintaining an Asset database.
  • Responsible for operator tasks such as printing reports, bills and checks as needed, and running jobs as needed.
  • Involvement in special projects that may require after hours and weekend work.


Experience:

  • High School Diploma or equivalent and experience working with Microsoft Office, AS400 iSeries backup and printing.
  • Must be able to work in team environment as well as independently.
  • Strong attention to detail is a must.
  • Ability to talk in front of groups for occasional Software training.
  • Strong verbal and written communication skills a plus.
  • Organizational skills and ability to prioritize a must.

How to Apply:
  Apply by emailing resume to hr@memic.com. You can also reach us by calling 1-800-660-1306.