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Work at MEMIC


Job Openings

Comp-As-You-Go Coordinator

Portland, ME

General Description:

The Comp-As-You-Go Coordinator is responsible for coordinating the “Comp-As-You-Go” (CAYG) payment program for policyholders. Job functions include outgoing customer service calls for new account set up, incoming customer service calls, system monitoring, reports and troubleshooting along with effective communication with internal and external business partners.

  • Makes outgoing telephone calls to new CAYG customers for account set up (using the Prestwick/Trupay vendor system).
  • Answers incoming customer Help Desk calls and e-mails related to CAYG.
  • Monitors system reports, daily, weekly, monthly.
  • Communicates with Underwriters, Premium Billing, Premium Audit, Policyholders and Agents in regards to Comp As You Go program.
  • Assists policyholders with determining the appropriate employee classification code as well as how to report payroll information to our online system.

  • A Bachelor’s degree or equivalent work experience. Experience in insurance helpful.
  • Strong interpersonal, and written and verbal communications skills are a must. Experience in telephone customer service is essential.
  • Ability to type with speed and accuracy.
  • Strong organizational skills and time management skills with the ability to prioritize are essential.
  • Proficient in MS Office (Excel, Word, Powerpoint, Access) preferred.

How to Apply:
 Please send your application to careers@memic.com. Our corporate recruitment team will review your application and contact you if you are a fit for our team.

 Applications should include the below:
  • Job title in the email subject line
  • Full name
  • Current location
  • Compensation requirements
  • Resume and cover letter attachments